What Is a Private Investigation?
Investigations are conducted by professional, licensed individuals. Don’t get caught up in the “online database” game. Nothing online will take the place of a private investigator with experience who can locate what you need.
Facts, Not Assumptions
Investigations are made of facts, or should be. We are fact finders and will only report facts back to our clients. Sometimes the facts and evidence we find are not what you want to hear, but they are what we will provide. Private investigation takes experience, along with knowing what we are looking for, why we are looking for it and what the goal of our client is.
What We Cover
Investigations cover a very large area of expertise. From background checks, surveillance, process serving and security, we cover it all, and we include mobile drug testing as well. See all of our services and what Reno private investigators do.
Licensing in Nevada
Under Nevada NRS 648, the Private Investigators Licensing Board requires any person conducting investigations to be licensed by the PILB. Our license number is 1782 for Nevada and 188095 for California PI. Learn how Nevada licensing works.
How a typical case runs
A case starts with a conversation: what you need to know, what you already have and what you plan to do with the answer. We then agree on the scope and the price, do the work, and report in writing. If the facts change the picture, we tell you before more time is spent.
What an investigator may and may not do
A licensed investigator may locate people, interview witnesses, search records, serve legal papers and watch a subject in public places. An investigator may not trespass, record private conversations, hack accounts, pose as a police officer or get private records by deception. A firm that offers any of those is a risk to your case.
Check before you hire
Ask for the license number and look it up with the Nevada Private Investigators Licensing Board. Our guide to hiring a private investigator in Reno lists the questions to ask.
Cases our clients describe
In their own words:
“After having used another PI service and running into some dead ends, we used Dustin. We paid so much for surveillance with the former PI along with a basic background check and were disappointed in the results. Dustin actually took the time to look over what we were given by the other PI and helped us get informed. We really appreciated his honesty and transparency and care even though he wasn’t on our radar at first. With just one thorough background check completed by Dustin, we got the information we needed, no more costly surveillance was needed, and we were able to get so much clarity and closure into a very stressful situation. Dustin really cared about us, our money, and time, and we felt that. He’s also clearly an expert at what he does and we didn’t realize that some PI’s aren’t very good. He’s the BEST! He has earned our business indefinitely and we feel we are truly in good hands with someone in our corner. Thank you Dustin for your sincerity and compassion”
Mazy M., Yelp review
“Dustin was great to work with; down-to-earth, pleasant, but above all honest! I had a difficult situation, and Dustin did all he could. When the investigation seemed fruitless, Dustin helped me see that more money wasn’t going to change anything. My point exactly is that he didn’t continue to charge me for something that wasn’t going to happen. Hard nut for me, but he did me one of the biggest services of my life! Dustin is awesome; I recommend him and I’d use him again!”
Karie W., Yelp review
What our clients say
“After initially hiring a different private investigator and receiving poor quality service I found Dustin at Grate Detections. From our very first phone conversation I felt like he was professional, competent and discreet. I had wasted a few weeks on the other investigator and was eager to have Dustin get started which he promptly did after sitting down together and lining out what I was looking for. He was excellent at communicating with me and always keeping me current on where my case was, as well as empathetic to my situation. He supplied me with the information I was looking for in just a few short weeks. I felt very well taken care of. If you want professional, timely, quality service, Dustin is your guy!”
Mandy Barnes, Google review
“Dustin was extremely professional and efficient. Very trustworthy and executes on his provided services.
Will recommend.”
Chris D., Yelp review